Accessibility Statement

Adagio Aparthotel is committed to making its websites, intranet, extranet, and software packages accessible (as well as its mobile applications and digital street furniture) in accordance with Article 47 of french Law No. 2005-102 of February 11, 2005.

To this end, a multi-year accessibility plan for 2025-2027 is currently being drafted and will soon be published here.

This accessibility statement applies to https://www.adagio-city.com/.

State of conformity

Audit followed Adagio City https://www.adagio-city.com/ is partially compliant with the general accessibility improvement framework (RGAA).

Test results

The compliance audit carried out by Groupe PVCP reveals that 50% of the RGAA version 4.1.2 criteria are met.

Content not accessible

Non-Compliances:
The content listed below is not accessible for the following reasons:

Some informative images lack relevant text alternatives; decorative images are poorly tagged
Insufficient contrast in some text and graphic elements
Scripts and interactive components (galleries, menus) are partially inaccessible using the keyboard
HTML structure (titles, lists, quotes) is sometimes inconsistent
Links and forms are unclear or poorly labeled
Lack of subtitles or transcriptions for some multimedia content
Inconsistent keyboard navigation and invalid HTML markup on some pages.

Content not subject to accessibility requirements:
Some features of this site rely on content provided by third parties, which are not under our control and are therefore not subject to accessibility requirements. These include:

Interactive Google Maps
Integrated YouTube and Matterport video player for streaming multimedia content
Intermediate modules offered by payment platforms, e.g., for the Stripe external validation procedure
Module for creating and managing the ALL loyalty program member account managed by Accor
External newsletter subscription module managed by Accor

Establishment of this accessibility statement

This statement was made on May 23, 2025. It was updated on June 25, 2025.

Technologies used to carry out the audit

Test Environment
Content rendering checks were performed based on the combination provided by the RGAA benchmark, with the following versions:

On Android Mobile with Google Chrome and Talkback
On MacOS Desktop with Safari and VoiceOver
On Windows Desktop with Firefox and JAWS
On Windows Desktop with Firefox and NVDA

Accessibility Assessment Tools

WCAG Contrast Checker
HeadingsMap
Component Inspector
W3C HTML Validator
Stylus

Site pages that have been subject to compliance verification

Home https://www.adagio-city.com/
Help and contact https://www.adagio-city.com/fr/aide-contact.shtml
Legal mentions https://www.adagio-city.com/fr/mentions-legales.shtml
Destination -index https://www.adagio-city.com/fr/destinations.shtml
Destination -country https://www.adagio-city.com/fr/apparthotel-allemagne.shtml
Destination -city https://www.adagio-city.com/fr/apparthotel-bruxelles.shtml
Hotel https://www.adagio-city.com/fr/hotel-b6z1-adagio-toulouse-centre-la-grave.shtml
Offers -index https://www.adagio-city.com/fr/offres/index.shtml
Offers -page https://www.adagio-city.com/fr/offres/early-booking.shtml
Booking process: result List (URL not available)
Booking process: rate results (URL not available)
Booking process: checkout (URL not available)
Booking process: payment (URL not available)
Booking process: confirmation (URL not available)
Other content pages: https://www.adagio-city.com/fr/corporate.shtml

Feedback and Contact

If you are unable to access any content or service, you can contact the adagio-city.com audit manager to be directed to an accessible alternative or to obtain the content in another format.
Contact Adagio Aparthotel : [email protected]

Recourse path

If you notice an accessibility issue preventing you from accessing content or a feature of the site, report it to us, and are unable to receive a response from us, you have the right to submit your complaints or a request for referral to the Defender of Rights.
There are several options available to you:

Write a message to the Défenseur des droits ("Defender of Rights")
Contact le Defender of RIghts delegate in your region
Send a letter by post to:
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07
FRANCE

Accessibility statement for the adagio-city.com website