Your safety is our priority

At Adagio, we are committed to ensuring your safety and the safety of our employees in all our hotels throughout France and Europe. We are applying the health charter currently in force and have updated all our cleaning protocols. Our goal is to make sure that all the necessary protection and prevention measures are taken.

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Ménage sanitaire

What is happening at Adagio?

You can come visit us with complete confidence! Our teams are trained in social distancing and the health measures currently in force to ensure your safety. Not only do cleaning professionals disinfect your apartment before your arrival but they also regularly disinfect all contact areas such as the reception desk – which is equipped with plexiglass – door handles and lift buttons. We have set up floor markings to facilitate getting about and also guarantee physical distancing for restricted numbers of people in the lobby, corridors or laundry room.

 

Contactless checkout is now the norm. You can drop off your key in a dedicated box and your invoice is sent by email. Payment by bank card is also highly recommended.

 

We've also thought of all you foodies with a full breakfast that you can have in your apartment, or the Shop for grabbing a quick snack at any time.

Health measures, in a nutshell:

Secure check-in and checkout

Social distancing, restricted number of people, etc. Contactless payment, digital check-in, streamlined checkout. Sending invoices by email

More stringent housekeeping carried out by professionals

Thorough cleaning in apartments and increased cleaning frequency in common areas

Breakfast health standards

A hearty breakfast that can be taken to your apartment or delivered upstairs.

Trained and equipped team (mask and gloves)

Cleaning kit available for guests

Hydroalcoholic gel and handwashing facilities available

One COVID-19 manager per hotel

Contactless payment encouraged

Open-air swimming pools with instructions

Scheduled laundry

Closed luggage storage

Closed fitness areas

Adagio aparthotels comply with Accor standards and protocols

Accueil
To protect you, we are following regulations
  • A dedicated hotline.
  • Compliance with safe distances throughout common areas.
  • Contactless check-in, checkout and payment encouraged.
  • Hydroalcoholic gel provided (in common areas).
  • More stringent room-cleaning protocol, including additional disinfection for bathrooms.
  • More stringent cleaning programme in all rooms, increased cleaning frequency throughout all common spaces, areas for circulation and movement of people.
  • Comprehensive training (health and safety) for our employees.
  • More stringent food safety standards and catering solutions (breakfast).