853 reviews
4.0/5
Adagio ratings
853 reviews

Our guests' reviews

Tripadvisor logo
163 reviews
4.0/5
TripAdvisor ratings
163 reviews
Gianmaria D.
Review left on 20 June 2019
pee-pee smell in toilet, simoly unacceptable
The room had a very bad smell of pee-pee. Ita was not possible to breethe in the toilet. It is not acceptable! I had to sleep with open window.
Our hotel has responded to the review

Dear GIANMARIA d., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Genève Saint-Genis-Pouilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cyril VANTARD Directeur

Roxana
Review left on 19 June 2019
Great Price/value
The apartment was very nice, perfect accommodation, equipped suit, really nice. Ideal for dogs as well. Only 2 concerns: At the timetable shows that restaurant is open until 22:30, but at 21:40 we were not served as stuff said the kitchen is closed. The other is, that however the place is pet friendly (and t is really nice for dogs as well) but stuff were afraid of dogs- I know this is something that depends on each person, but at least if you are working at custoemr service and you do not like particularly a part of the job, you should keep your professional behaviour. (I am working in custoemr service since 22 years, believe me, I know hwat I am tlaking about)

Evaluation of the internet

Other users rate our hotel.
Location
80/100
Service
77/100
Room
71/100
Value
70/100
Breakfast
67/100
WiFi
67/100
Comfort
62/100
Cleanliness
54/100
Amenities
51/100
Vibe
49/100
Location
85/100
Service
82/100
Comfort
63/100
Room
59/100
Location
84/100
Service
76/100