621 reviews
4.3/5
Adagio ratings
621 reviews

Our guests' reviews

Tripadvisor logo
66 reviews
5.0/5
TripAdvisor ratings
66 reviews
Max
Review left on 05 September 2019
Lack of coordination & proper supervion - Inspection
Cleaners are amateurs - there is no proper inspection there is no coordination in house keeping . I.e a major repair was performed in a room and after nobody bother to clean, even after complaining the cleaning was no proper - was just ashes in the eyes
Our hotel has responded to the review

Dear Max, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Fujairah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In relation to the incidents regarding the cleaning of your room, we would like to offer our sincere apologies as clearly we were not performing to our usual standards on this occasion; and would like to inform you that a meeting will be held with our entire house keeping department with your review being used as the example to guarantee nothing like this ever happens again at our hotel. We appreciate you sharing your concerns, and are pleased that overall your stay was satisfactory. We hope you will not benchmark us with this experience and will give us the opportunity to better serve you in the near future. Sincerely, Laurent Noury General Manager

Khadija A.
Review left on 31 August 2019
Made my stay in Fujairah warm and welcoming
Our hotel has responded to the review

Dear Khadija A., We very much appreciate you filling out our online questionnaire regarding your stay at the adagio aparthotel Fujairah. It is always a pleasure to receive positive feedback and we can see from your response that you were 100% satisfied with the hospitality and service delivered by our team. We hope you will return to stay at the adagio aparthotel when you are next visiting Fujairah. We'll look forward to making you 'Feel Welcome. Sincerely, Laurent Noury General Manager

Evaluation of the internet

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