2751 reviews
3.9/5
Adagio ratings
2751 reviews

Our guests' reviews

Tripadvisor logo
359 reviews
3.5/5
TripAdvisor ratings
359 reviews
Caroline
Review left on 22 July 2019
We will come back.
A comfortable room. Very helpful and pleasant staff. There was a strong smell of cigarette smoke in the room which was masked by a very strong perfume which was not very pleasant. We stayed two nights and on the second night the smell was just of a smokey room. The studio itself met our needs perfectly. Great location right next to the metro. We will be happy to stay again.
Our hotel has responded to the review

Dear Caroline, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Toulouse Jolimont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…

Richard L.
Review left on 17 July 2019
Basic level of Accommodate & Service - Only saved by location and preferential rate.
The hotel was disappointing by Accor standards, arrived at 13:30 and had to wait till 14:00 to check in as reception not open till then even with Silver membership, then placed on 5th floor with broken lift. This is understandable but then their was no offer of anyone to help me with my cases up a dark and poor light staircase. The room was disappointing, felt dated and badly maintained and the bathroom had a damp, bad smell throughout my stay and the water pressure in the shower week. My sleep quality also was bad as I was located in the room next to the stairs and thought the night people passing it caused noise throughout my stay.
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Toulouse Jolimont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…

Evaluation of the internet

Other users rate our hotel.
Service
90/100
Location
90/100
WiFi
73/100
Breakfast
69/100
Room
57/100
Food
48/100
Amenities
30/100
Vibe
28/100
Location
94/100
Service
91/100
Breakfast
67/100
WiFi
58/100
Room
54/100
Cleanliness
48/100
Vibe
26/100
Service
92/100
Location
89/100
Breakfast
68/100
Room
60/100
Food
45/100
Vibe
26/100
Location
91/100
Service
90/100
Breakfast
68/100
Room
55/100
WiFi
51/100
Food
43/100
Vibe
22/100
Amenities
22/100
Location
91/100
Service
89/100
Breakfast
71/100
Room
65/100
WiFi
58/100
Food
42/100
Vibe
26/100