1253 reviews
4.0/5
Adagio ratings
1253 reviews

Our guests' reviews

100% genuine reviews from our guests

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158 reviews
3.5/5
TripAdvisor ratings
158 reviews
Addy
Review left on 03 December 2019
Terrible service from reception
I arrive at Sun night 8pm. No receptionist available, no email to inform me how to take the key. I have to ask somebody to help. Lucky someone help me to call the receptionist to get the key. If not, I have to stay overnight at the lobby. Is a very bad service, I have to use the word 'Lucky' to get into the room. During check out, I ask the reception to call a taxi for me. This is another bad service. The taxi arrive didn't use meter. They charge me 185 to CDG airport. Some more, at the halfway, the taxi driver ask me change to another private car continue to airport. What I feel it is a black market taxi.
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Carrières-sous-Poissy. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that be informed that our Adagio access does not offer 24-hour reception. We invite you to consult our website for full details of our opening hours. At Adagio, 24-hour reception is available to welcome Should a problem arise, you can call the emergency number displayed at reception at any time. Normally, we contact by email or by phone the guest before the closing, but we don't have any informations on our booking. regarding, the taxi we informed them because usually, we work with them, because this is company of the city. We are again apologized, and we hope to come back for better experience Sincerely,

Thomas P.
Review left on 25 November 2019
Very central for me and quiet hotel

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53/100
Cleanliness
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Service
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66/100
Value
59/100
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55/100
Comfort
52/100
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Amenities
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Food
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31/100
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Location
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Comfort
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