1572 reviews
4.1/5
Adagio ratings
1572 reviews

Our guests' reviews

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1048 reviews
4.0/5
TripAdvisor ratings
1048 reviews
Roxana
Review left on 22 November 2019
expensive,but cold and nothing special at all
I was cold in the mid of november and the heat turned to maximum. it was paid full,but they insisted in xeroxing my credit card in another room which was very strange. the soap was so cheap and bad that i had to use it many times because there were no power to clean. i would not recommend it.
Our hotel has responded to the review

Dear Catalina D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Vienna City. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Regarding the heating in our room we would like you to know that it is fully functional and working well for our guests but of course this also depends upon personal preference. Our staff is happy to provide you with an extra radiator if you need one. Furthermore our staff has to check the credit card in case of a prepayment, also for your safety. Rest assured that there were no copies made. If you had a flexible rate the credit card was only authorized and no payment has been made. In that case the guest has to pay the full amount at check-in. We also hear your issues with our soap and thank you for this feedback - we are always looking to improve our services and will take your suggestions very seriously. We hope you still had a pleasent time in Vienna and a pleasent journey home! Sincerely, Gabriel Seibold - FO

Review left on 07 November 2019
Very pleasant, very helpful
Our hotel has responded to the review

Dear B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Vienna City. It is delightuful to hear that you found your stay with us to be very pleasent and enjoyed the company of our helpful staff. We hope to see you again soon! Sincerely, Gabriel Seibold - FO

Evaluation of the internet

Other users rate our hotel.
Location
95/100
Vibe
85/100
Service
79/100
Room
71/100
Food
69/100
WiFi
63/100
Breakfast
63/100
Comfort
61/100
Bar
38/100
Location
96/100
Service
84/100
Room
70/100
Breakfast
61/100
Comfort
57/100
WiFi
49/100
Location
95/100
Vibe
83/100
Room
77/100
Breakfast
70/100
Service
69/100
Comfort
66/100
Value
56/100
WiFi
46/100
Location
93/100
Vibe
83/100
Service
83/100
Room
76/100
Cleanliness
70/100
Breakfast
64/100
Value
54/100
Location
96/100
Service
86/100
Room
69/100
Breakfast
65/100