1019 reviews
3.9/5
Adagio ratings
1019 reviews

Our guests' reviews

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413 reviews
3.5/5
TripAdvisor ratings
413 reviews
Marianne H.
Review left on 12 August 2019
Old hotel with terrible receptionist
We stayed for 2 nights and booked an apartment for 5 persons. Clearly this was forgotten as we had to pull out the 5th bed and make it by ourselves, also there were no towels for 5 pers. The apartment was old with more broken things but it was clean and fine for a 2 night stay. The blond daytime receptionist was terrible and completely uninterested in her work. She was either talking with her colls or on the phone and it was very obvious that she was talking bad about us (the customers). Unfortunately we bought parking at the reception which was much more expensive than if we had just pulled a ticket and paid on our own. The positive was the 2 night guys - how were both very friendly. Also the breakfast was great and the woman fixing it were also very friendly.
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

S C.
Review left on 10 August 2019
Air conditioning not working in the bedroom so it was very hot also some lights not working in the lounge and bedrooms
Our hotel has responded to the review

Dear c. S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Monaco Palais Joséphine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Evaluation of the internet

Other users rate our hotel.
Location
87/100
Service
84/100
Breakfast
68/100
Room
60/100
Comfort
49/100
Vibe
47/100
Food
47/100
WiFi
37/100
Service
88/100
Location
87/100
Breakfast
72/100
Room
53/100
Comfort
49/100
Vibe
41/100
Location
89/100
Service
84/100
Breakfast
70/100
Room
61/100
Amenities
58/100
Comfort
49/100
WiFi
24/100
Location
85/100
Service
82/100
Cleanliness
67/100
Breakfast
61/100
Room
53/100
Comfort
46/100
WiFi
16/100
Location
87/100
Service
85/100
Room
51/100