2716 reviews
4.1/5
Adagio ratings
2716 reviews

Our guests' reviews

Tripadvisor logo
428 reviews
4.0/5
TripAdvisor ratings
428 reviews
Giuliano
Review left on 30 July 2019
Good location, uncomfortable bedroom
The hotel is very well located and breakfast is fantastic. The room was freezing. It has two bedrooms with air conditioning, but they are old and very noisy. My kids complained that their bed was uncomfortable. There are no TVs in the bedrooms, only in the living room. The cleanliness was not very good. The room was tidied up while my family and I had breakfast. I found it very fast for an apartment with two bedrooms, two bathrooms and kitchen.
Our hotel has responded to the review

Dear Giuliano N. S. M., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio São Paulo Berrini Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela Pezzolato Gerente Geral General Manager

Stephanie E. S.
Review left on 12 July 2019
It was an amazing experience!
I strongly recommend the Adagio services! The employees are extremely kind (specially the receptionists), funny and respectful. The hotel is very clean, the breakfast is amazing and they have George, a courteous cook/waiter to make it better! Also, when I was there, it was my birthday and they prepared a little cake to me! It was a big surprise and I will never forget this lovely act!
Our hotel has responded to the review

Dear Stephanie Emy S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Berrini Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Pezzolato Gerente Geral General Manager

Evaluation of the internet

Other users rate our hotel.
Wellness
94/100
Location
92/100
Service
87/100
Breakfast
86/100
Pool
75/100
Room
60/100
Value
56/100
Vibe
39/100
WiFi
29/100
Room
52/100
Location
91/100
Breakfast
89/100
Service
88/100
Room
63/100
Value
57/100
WiFi
19/100
Wellness
95/100
Location
91/100
Service
85/100
Breakfast
83/100
Value
50/100
Amenities
50/100
Room
49/100
Vibe
35/100
WiFi
17/100
Service
89/100