1752 reviews
4.2/5
Adagio ratings
1752 reviews

Our guests' reviews

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359 reviews
4.0/5
TripAdvisor ratings
359 reviews
Review left on 07 June 2019
Poor check in
My check-in was terrible! My husband wasn't feeling well Nd with two small kids, we has to wait and it was extremely slow. The room was much smaller than we expected and just when the new receptionist arrived, his name was Daniel that things got better. He helped me to find a new hotel and did a much easier earlier checkout
Our hotel has responded to the review

Dear Mrs. M., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio São Paulo Itaim Bibi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela Teixeira de Almeida Manager Adagio SP Itaim Bibi

Samr
Review left on 04 May 2019
Excellent Place to Stay in SAO
Very warm welcome, clean room, safe and quiet neighborhood, good breakfast, near to grocery stores and a great experience. Highly recommend this place. Special thanks to Ronie, Elaine and Marina for making my stay comfortable and providing guidance on the neighbourhood.
Our hotel has responded to the review

Dear Mr. R., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Itaim Bibi. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Daniela Almeida Manager

Evaluation of the internet

Other users rate our hotel.
Location
97/100
Service
92/100
Food
89/100
Breakfast
88/100
Vibe
74/100
Comfort
67/100
Room
63/100
Location
98/100
Service
93/100
Room
60/100