There are 2 ways you can search for and book an apartment in an Adagio Aparthotel on www.adagio-city.com.

1. "Book online": select your country and then the destination city. Select the dates of your stay and validate. You'll immediately get a list of our Aparthotels available for your destination, for the dates you provided.
2. "Find an Aparthotel on our interactive maps": First select your county. You will be able to view all our locations without having to specify the dates of your stay. You will, of course, have the option to book once you have selected an Aparthotel.

To make an online booking now, click here
In France, you can also book an apartment using the express booking phone line: 0 825 012 011 (€0.15 incl. VAT/min).

This means that the Aparthotel is full for the period you have selected.
To satisfy your request, we suggest you search for another Adagio Aparthotel close to your destination or change your selection criteria.
You can also request the list of Novotel, Suite Novotel and Mercure hotels at your destination.

If you want to book an apartment for the same day, the booking must be made before 18:00 hours (local time of the country of the Aparthotel).
Otherwise bookings can be made at any time of the day or night.

On the website you can book up to 3 apartments for 30 consecutive nights in the same Adagio Aparthotel.
If you want to book more apartments or nights, you can apply direct to the Aparthotel by completing the "30 nights+" form on the website. You will receive a response as soon as possible.
Apartments available for booking on the website are studios for 1 or 2 people, 1-bedroom apartments for 1 to 4 people and 2-bedroom apartments for up to 6 people, depending on the Aparthotel selected. If you are bringing a child under the age of 2, ask for a cot for your apartment. It will be set up free of charge in your apartment (subject to availability).

Search for your Aparthotel and click on "Map and directions". A map and directions will be displayed.
Click here for the county maps.

The booking reference notified at the end of the booking (e.g. 3H12500) is the guarantee that your booking has indeed been registered.
If you want an extra guarantee, you can request email confirmation by ticking the "Yes" box at the end of your booking, once you have entered your bank details.
You can also view your booking online by clicking on "View/Cancel" on the www.adagio-city.com homepage. Enter your number and validate.
To view a booking now, click here .

There must have been a technical problem. Please accept our apologies for this inconvenience.
You can contact the Aparthotel with which you tried to book to check your booking has been registered. To find the contact details, click on "More info" beside its name.
In France, call the Adagio Aparthotel Express Booking phone line: 0 825 012 011 (€0.15 incl VAT/min) and select the "consult/cancel a booking" option. You will be given a list of the bookings you have registered.

Bookings are firm orders. Bookings for our apartments start at 14:00 hours at the earliest on the day of arrival until 12:00 hours on the day of departure. We cannot guarantee you a non-smoking apartment in advance. All bookings registered online are guaranteed.
Booking guarantee:
The booking is guaranteed by a bank card number.
What does a guaranteed booking mean?:
The Aparthotel management promises to hold the apartment booked until midday the following day.
This guarantees the apartment booking beyond 18:00 hours no matter what time you arrive If something prevents you from coming, you have until 18:00 hours on the day of your arrival at the latest to cancel your booking (local time of the country of the Aparthotel).
please see the specific terms and conditions of sale for your rate.
Want to find out more about cancelling a booking?

At Adagio, you can book in 24 hours a day. Your web booking, backed by your bank card number, guarantees the apartment booking beyond 18:00 hours, no matter what time you arrive.
If something prevents you from coming, you have until 18:00 hours on the day of your arrival at the latest to cancel your booking (local time of the country of the Aparthotel). Important: If you don't turn up at the Aparthotel and you haven't cancelled your booking, you will be billed for the first night or for 2 to 6 nights, depending on the total length of stay and your booking rate – please see the specific terms and conditions of sale for your rate. Want to find out more about cancelling a booking?

There will be someone there to greet you no matter what time you arrive.
If something prevents you from coming, you have until 18:00 hours on the day of your arrival at the latest to cancel your booking (local time of the country of the Aparthotel).
Important: If you don't turn up at the Aparthotel and you haven't cancelled your booking, you will be billed for the first night or for 2 to 6 nights, depending on the total length of stay and your booking rate – please see the specific terms and conditions of sale for your rate.
Want to find out more about cancelling a booking?

Your bank card number is required to register and guarantee your online booking.
In the interests of confidentiality, all bank information is encrypted.
For further information about our site's encryption protocol, click here

Yes. We use data encryption so the site is secure.
To guarantee secure transactions and ensure greater confidentiality, our website uses SSL encryption software. Your bank details and any information you enter on the various forms are encrypted automatically when your data is transferred over the network.
The SSL (Secure Socket Layer) encryption means the data is automatically encrypted before being transmitted. A unique key is used to decode it only once it has arrived at our server.
Developed by Netscape, SSL is the most widely used and one of the best secure transaction systems today. In our quest to bring you the best possible tools at all times, we continue to monitor and analyse future security systems so they can be implemented as soon as they are developed.
To use this system simply make sure that your browser is compatible (generally later than version 3). You can check this by looking to see if one of these symbols appears in the bottom left hand corner (Netscape) or bottom right hand corner (Microsoft Internet Explorer) of your screen.

Your bank card number will+D39 guarantee your apartment booking throughout the night. The amount will not be debited. You will pay for your stay when you leave the Aparthotel, unless otherwise stated in the rate description and the terms and conditions of sale.
For bookings guaranteed for arrival after 18:00 hours, which haven't been cancelled before 18:00 hours, customers not turning up will be billed for the first night, or for 2 to 6 nights, depending on the total length of stay and the booking rate - please see the specific terms and conditions of sale of your rate.
To find out more about cancelling a booking, click here .

Of course you can!
Make sure to keep a printed copy of the page containing your confirmation number. This page contains the details of your booking and the address and telephone number of the Aparthotel.
You can also cancel your booking by phoning the express booking line: 0 825 012 011, €0.15/min, (France only), or by calling one of our Booking Centres

To view a list of the Adagio Aparthotels located in a particular city, go to www.adagio-city.com and select "Find an Aparthotel on our interactive maps" on the homepage. Select a country and then click on the name of the city to view a list of the Aparthotels located in that city.
If you would like to start organising your stay and choose an Adagio Aparthotel without necessarily booking straightaway, use the map search feature to find an Aparthotel, then click "More info" for further information.
To access the map search feature, click here.

The booking section of the www.adagio-city.com website is designed so that only those Aparthotels that have apartments available on your chosen dates are displayed. If your chosen Aparthotel is full on the dates you have selected, www.adagio-city.com will prompt you to search for another Adagio Aparthotel near your destination, or to change your selection criteria.
You can also request a list of the Novotel, Suite Novotel and Mercure hotels at your destination.
To find out if there is availability in your Aparthotel on the dates of your stay and make a booking, click here.

To find out more about the rates offered by the Aparthotels at your chosen destination, enter the dates of your stay and the best available rate will be displayed on the list of Aparthotels.

Contact the Aparthotel where you booked and tell them you booked online.
In future, to ensure you don't lose your booking number:
- print the page on which it appears.
- Request a confirmation email with the booking number by ticking "Yes" when you are given this option.
To find the telephone number of an Adagio Aparthotel, on the map . Click on "More info" beside the Aparthotel name.
You can also contact the booking centre closest to you.